Privacy Policy

At Fidelity Works Ltd we take the security of your data very seriously and do all that we can to ensure that we conform to the laws and best practice of the industry. The following Privacy Policy, (alongside the Terms and Conditions, Cookie Policy, and any other referred to documents and polices) explains how Fidelity Works Ltd will collect and use the information that we may collect and your rights to view or amend it.

Your rights as an individual.

From the 25th May 2018 you will have revised rights under the new EU General Data Protection Regulation (GDPR). These are:-

Further information on the above is available from the 'Information Commissioner's Office' website.


Fidelity Works Ltd are authorised and registered with the Financial Conduct Authority as a credit broker under Firm Ref 669535. Fidelity Works Ltd is registered in England and Wales, Company No 08282024, registered office: 90 Paul Street, London, EC2A 4NE.

Fidelity Works Ltd controls any information which you provide on this website, and those listed below, and is registered as a Data Controller with the Information Commissioner’s Office (ICO) under the Data Protection Act 1998 (the Act) under reference number Z3523198 .

By using any of the websites operated by Fidelity Works Ltd you will be deemed as having read and accepted the Privacy Policy and are consenting to having your information processed by Us and our partners in line with this policy. As such, please do ensure that you carefully read and understand this document and should you not want to be bound by the terms set out, do not use our site.


The following Information about you may be collected and processed by us:


In the course of your use of our website or correspondence with us, we may collect and process the following information about you that you provide to us when applying for a loan product online, or via any other form including, but not limited to: name, email address, home address, residential status, phone numbers, date of birth, employment details, income details, including pay dates and bank account details. Details of your visits to our website are collected and information including, but not limited to: location data, traffic data, other communication data and the resources that that you have accessed. More details on this are given when we explain our use of COOKIES later in this document.


In order to protect your personal data we have strict security measures in place:

We will not store your personal details beyond the legally-permitted period and so records we hold relating to you will be entirely deleted from our servers at the point we can no longer legally retain them.

Although Fidelity Works aims, and takes all possible measures to completely protect your data, we are unable to guarantee or warrant the security of any information that you transmit to us. Data transmission over the internet can be an insecure method of communication. It may be possible for third parties outside of the control of Fidelity Works to access the data you are communicating to us whilst the transmission is in process and neither Fidelity Works or you would be aware.


Fidelity Works Ltd is the sole owner of the information collected from our sites. Our sites collect personally-identifiable information from our users at several different points on our website. Our sites collect demographic information about you, (such as name, age and address) and answers to specific questions asked by our sites, its clients or sponsors. This data will be used in order to process and submit your enquiry to our partners. It may also be used by Fidelity Works and carefully selected third parties to contact you by email, SMS, post, telephone or other appropriate means, with communications about their products or services, who may be in a position to help you; examples are such as:

We may use any of this information in the following ways:


Further to the above disclosures, the data we collect using your browsing pattern may be sold (or otherwise passed on) to our clients and carefully selected third parties. However, we do not disclose individual information to them, but only aggregated and generalised information.

By entering your information into this site you agree that valued third party partners may contact you via telephone, automated telephone, email, SMS, post or other appropriate means, with new interesting products and services offers, who may be in a position to help you.  You should always read their terms and conditions.

We may pass your details onto third parties for marketing of products and services that they feel may be of interest to you. The following sectors are the industry types you can expect to receive 3rd party products, information, services or special offers from - Automotive, Call Centre, Competition Sites, Debt, Entertainment\Gaming\Leisure, Finance, Freebie Sites, Funeral Plans, Gambling, Insurance (Life, Home, Automotive, General, Private Medical, Travel), Lottery, Pension, PPI, Utilities. We may also supply your data to these sectors via agencies/brokers.

Third parties include, but are not limited to:

Bank accounts
  • Ffrees Family Finance Ltd (U Account)
  • APS Financial Ltd (icount)
  • Pockit Ltd (Pockit)
Business Loans
  • Platfi Ltd (Capitalise)
  • Wonga
Catalogue cards
  • Savant International Limited (Savvy Benefits Card)
Credit cards
  • Capital One Europe Plc (Luma, Ocean)
  • Barclaycard
  • MBNA Limited (MBNA Credit Cards)
  • NewDay Ltd (Aqua, Marbles and Opus)
  • The Post Office (Post Office Credit Cards)
  • Vanquis Bank Limited (Vanquis, Aquis, Origin)
  • Tesco Personal Finance plc (Credit Cards)
Debt Solutions
  • Kachadula
  • Pebble Group
  • Credit Fix
Credit score services
  • RSDataTech Ltd (UK Credit Ratings)
  • Experian Ltd (Experian)
  • Supacasino (Fidelity Works Ltd)
Guarantor loans
  • Advancis Ltd (Buddy Loans)
  • Buddy Loans
  • Bamboo Loans
Home credit loans
  • Morses Club PLC (Morses Club)
  • Provident Personal Credit Limited (Provident)
Log book loans
  • Loans 2 Go Ltd (Loans2Go)
  • Rateswitch Ltd (Rateswitch)
  • SoSmart Financial Services Ltd (So Smart Money)
Personal loans
  • Loans 2 Go Ltd (Loans2Go, Simple Fast Loans)
  • Madison CF UK Limited (118 118 Money)
  • Monevo Limited (Epic Loans)
  • Munee Hut LLP (icash)
  • Progressive Money Limited (Progressive Money)
  • Stop Go Networks Limited (The Money Source, Freshflex Finance)
  • Monevo Ltd (Purple Loans, Epic Loans)
  • Quidii Ltd (Accept Loans)
  • The Affiliate People Ltd (Fix My Finances)
  • giffgaff Ltd (giffgaff money)
  • Retail Money Market (RateSetter)
  • Lendable Ltd (lenable)
  • Nouveau Finance
  • Kachadula (Unsecured Finance)
Secured loans
  • Freedom Finance Ltd (Freedom Finance)
  • Intelligent Lending Ltd (Ocean)
  • Norton Financial Services Ltd (Norton Finance)
  • SoSmart Financial Services Ltd (So Smart Money)
  • Fluent Money Ltd
Short term loans
  • Active Securities Limited (
  • Simple Fast Loans (Loans 2 Go)
  • DJS (UK) Limited (Piggy Bank)
  • Ferratum UK Ltd (Ferratum)
  • Hamilton Digital Solutions Ltd (Ez Loans)
  • Monevo Limited (Epic Loans)
  • MYJAR Limited (My Jar)
  • Munee Hut LLP (icash)
  • Provident Personal Credit Limited trading as Provident and Satsuma Loans. Registered Office: 1 Godwin Street Bradford BD1 2SU. E-Mail:
  • Stop Go Networks Limited (Firefly Finance, The Money Source, Spend Friend, Freshflex Finance, 247 Money Express)
Mobile Phones
  • DLUK Ltd. (o2)
Products on Finance
  • BrightHouse
Vehicle finance
  • Carfinance247 Ltd (CarFinance 247)
  • Zuto Ltd (Zuto)
  • Concept Car Credit Limited (Concept Car Credit)
Vehicle insurance
  • Automobile Association Developments Ltd. (AA Car Insurance)
  • Aviva plc (Aviva Car Insurance)
  • esure Services Limited (eSure Car Insurance)
  • RAC Motoring Services Ltd. (RAC)
  • Saga Plc. (Saga Car Insurance)
Vehicle purchase (inc Test Drives)
  • RAC Motoring Services Ltd. (RAC Car Passport)
  • The Fiat Group (Fiat, Jeep, Abarth)



We may share Your Information with third parties in the following ways:


All information you provide to us is stored on secure servers. Where We have given you (or where you have chosen) a user name, passcode and memorable word which enables you to access certain parts of this site, you are responsible for keeping this user name, passcode and memorable word confidential. You must not share these with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect Your Information, we cannot guarantee the security of your information transmitted to this site; any transmission is at your own risk. Once we have received Your Information, we will use strict procedures and security features to try to prevent unauthorised access.


A "cookie" is a small piece of information that is stored on the browser on your computer's hard drive. Most websites use cookies to improve the way the website works and to provide information to website operators about use of the website. We use cookies to allow you to use and navigate this site, to store information about your preferences, to collect information about how visitors use this site and to enable us to improve this site. Most web browsers allow you to manage and block the use of cookies by changing your browser settings. If you choose not to accept cookies on this site this may affect the quality of your visit to this site.

You can find more information about the individual cookies we use and the purposes for which We use them in the table below:


More Information

Bing is a search engine owned by Microsoft which carries adverts. We buy advertising space on this search engine and this cookie helps us track conversions from the adverts we place. This conversion tracking helps us optimise our advertising campaign.

Doubleclick is the advert management system behind the Google search engine, which carries adverts. We buy advertising space on this search engine and this cookie helps us track conversions from the adverts we place. This conversion tracking helps us optimise our advertising campaign.

local cookies

We store cookies for this website which helps with usability especially with the application form.

Google Analytics is a tool we use internally to monitor website usage.

For more information on cookies (including how to switch them off) please visit

We use these as they may be able to offer exclusive deals with lenders and have access to other lenders.

We endeavour to update this on a quarterly basis.

We may also pass your information to the Financial Conduct Authority, the ICO and/or other regulatory/governing bodies, for the purposes of compliance monitoring.


In order to provide the widest possible range of products and offers for our customers, our website may contain links to third party websites. Please note that in selecting a particular link to any such product or offer, we do not accept any liability or responsibility, because these websites have their own Terms & Conditions and Privacy Policies. If you have any queries regarding these websites, you should contact the owner of that particular website directly.


The UK Data Protection Act provides you with the right to access information held about you. Any such request may incur a minimal fee (set by government and which may change from time to time) to meet our costs in providing you with details of the information we hold about you. If you require such information please contact us as below. If after corresponding with us, you do not feel that your query or complaint has been satisfactorily resolved, you have the right to contact the Information Commissioner’s Office (


Through our website we may collect information about your computer, including your IP address, browser type and version and operating system information for system administration and to report aggregate information to our advertisers. All this information is purely statistical and does not identify any individual.

A "cookie" is a small piece of information that is stored on the browser on your computer's hard drive. Most websites use cookies to improve the way the website works and to provide information to website operators about use of the website. We use cookies to allow you to use and navigate our sites, to store information about your preferences, to collect information about how visitors use our sites and to enable us to improve our sites. Most web browsers allow you to manage and block the use of cookies by changing your browser settings.

If you do not want to allow access to the cookies on your system then you can set your browser to refuse cookies. However, in doing so you will not be able to enjoy the full use of this site.


Further to the information given above, to reiterate, your details may be passed to statutory bodies, regulators, legal bodies, credit reference entities, fraud prevent entities and identity and address verification agencies who may record and use your details and disclose it to other organisations for credit reference, debt tracing, fraud and money laundering prevention purposes. If you have any queries regarding these uses, please contact the relevant entity or trade organisation.

By submitting an application form on our site, you confirm that all of the information provided is accurate and true. You also authorise that upon application the Lender or Finance Provider may use both fraud prevention and credit referencing agencies to help make relevant decisions. Credit checks and credit reference agencies can also help prevent fraudulent applications.


The Company from time to time may update and make changes to this Privacy Policy. If this happens the updated version will be posted on this site. Please make sure that you regularly check the Privacy Policy for updates.


We welcome any of your questions regarding our privacy policy and any services that we offer to you. Please send an email to, write to us or call us if you have any questions or comments about your personal information.



Fidelity Works Ltd is a credit broker and never charge you for the use of their service or take money from your account. Loan costs will vary depending on the lender. We use a consumer application system to allow our customers to make applications to a number of loan providers and brokers using a single online application form.


Please only apply for a loan if you are confident that you are able to make the repayments. Missing repayments may have a negative effect on your credit rating and make it more difficult for you to obtain credit in the future.


We only want you to apply for a loan if you’re sure you can repay it in full on your due date and still manage your other outgoings. By accepting these terms you confirm you have provided accurate financial information and considered potential future income and outgoings in determining your ability to repay




* Subject to lenders requirements and approval. Most loans can be paid into your bank account within one hour, although this could take 2-3 days if your bank does not accept faster payments! However not all of our lenders offer this service and some may not pay straight into your bank account . Please note that not everyone will qualify for the full amount of £25000 – this is subject to creditworthiness and affordability checks*


We work exclusively with a selected group of lenders and licensed credit brokers to offer you a range of credit and loan products. We may receive a percentage of the loan amount as a commission from a loan provider or broker if you take out one of their products and/or we may receive a fee for introducing you to them.


You can request details of these commissions or fees, by emailing us at We will then provide you with the precise amount of the commission or fee or, where that amount is not known, the likely amount. Please note that the lender or broker we direct you to may not offer the cheapest loan that is available to meet your needs.


The information contained in this website is subject to UK regulatory regime and is therefore intended for consumers based in the UK. This site is available to UK Residents only aged 18 years and over.


Authorised and regulated by the Financial Conduct Authority